Frequently Asked Questions
Everything you need to know about our luxury-inspired scents.
How do you offer luxury scents at such low prices?
We eliminate the 'prestige tax' by removing celebrity endorsements, expensive advertising, and retail markups. We focus entirely on the quality of the juice inside the bottle, allowing us to offer the same olfactory experience for a fraction of the cost.
Are your fragrances vegan and cruelty-free?
Yes, all Dossier perfumes are 100% vegan, cruelty-free, and formulated without parabens or phthalates. We believe luxury should never come at the expense of our furry friends.
What is your return policy if I don't like the scent?
We offer a 'Risk-Free' trial. Every order comes with a sample vial or a 30-day return window. If the scent isn't right for you, simply return the full-size bottle within 30 days for a full refund, no questions asked.
How long does the fragrance last on the skin?
Our fragrances are formulated as 'Eau de Parfum', which typically contains a higher concentration of fragrance oils (15-20%). This ensures a long-lasting scent that stays with you for 6 to 8 hours depending on your skin type.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. We are working hard to expand our shipping zones to reach scent lovers worldwide soon.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also log into your Dossier account to view your order status in real-time.